Contact information

Contact Us

We're here to help. Whether you have a question about an order, sizing, shipping or returns, our customer care team is happy to assist.

Email
support@wearkaven.com
We aim to respond to all enquiries within 24–48 hours, Monday to Friday.

Business Hours
Monday – Friday: 9:00am – 5:00pm (AEST)
Closed weekends and public holidays.

Order Enquiries
To help us assist you faster, please include your order number (e.g. #1001) and the email address used at checkout in your message.

Returns & Exchanges
For information on returns, exchanges and refunds, please visit our Refund Policy.

Shipping
For dispatch times, delivery estimates and tracking, please visit our Shipping Policy.

Business Details
KAVEN
JMD Media INC
1999 Marine Drive West Vancouver BC, V7L1K7
Phone Number: Coming soon